Refund Policy

Refund and Exchange Policy

At Mitti, we currently do not offer exchanges or returns due to the nature of our operations. However, we are happy to consider partial refunds in certain situations.

• Partial Refunds: If you believe you qualify for a partial refund, please email us at info@email.com with a detailed explanation and proof of your claim (e.g., photos of the item). We will review your request and notify you of our decision.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item. Email us at info@email.com with the details and proof, and we’ll do our best to resolve the issue promptly.

Refunds
If a partial refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund approval and you have not received it, please contact us at info@email.com.